Tag Archives: CAA

CUSTOMERS OF THOMAS COOK FACE REFUND DELAYS

Customers of Thomas Cook have responded angrily after being informed that they will face delays receiving a refund for Atol-protected package holidays. The Civil Aviation Authority [CAA] originally stated that all valid claims made on the first day of its refund programme; would be paid within 60 days, or by this Friday.  However they are now saying only two-thirds will be paid on time.  Customers

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